Privacy Policy

Effective Date: May 12, 2026

At Family 1st Financial, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, or otherwise contact us. This may include:

  • Name, Email Address, and Phone Number.
  • Mailing Address and Financial/Credit-related information.
  • Information provided for credit report analysis and dispute assistance.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our credit repair services.
  • Improve, personalize, and expand our website.
  • Communicate with you, either directly or through one of our partners, for customer service, updates, and marketing/promotional purposes.
  • Process your transactions and manage your account.

3. SMS Messaging & Mobile Data

If you opt-in to receive SMS/text messages from Family 1st Financial, the following applies:

  • Purpose: We use SMS to provide appointment reminders, service updates, and credit-related notifications.
  • Consent: Mobile numbers collected for SMS consent will not be used for any other purpose than what was agreed upon at the point of opt-in.
  • Privacy Guarantee: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Disclosure of Information

We may share information with third-party service providers who perform services for us (such as payment processing or data analysis), provided they agree to keep this information confidential. We may also disclose information if required by law or to protect our rights.

5. Cookies and Tracking

We use cookies to enhance your experience and analyze website traffic. You can choose to disable cookies through your individual browser settings.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, please note that no method of transmission over the Internet is 100% secure.

7. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy content or practices of those third-party sites.

8. Children’s Privacy

Our services are directed to people who are at least 18 years old. We do not knowingly collect personal identifiable information from children under 18.

9. Your Rights & Opt-Out

You may request to access, correct, or delete your personal information. If you wish to opt-out of marketing communications, you may do so at any time:

  • For Email: Click the “unsubscribe” link in any email.
  • For SMS: Reply STOP to any text message received.

10. Contact Us

Family 1st Financial 5923 Old Winter Garden Rd Ste 119 Orlando, FL 32835 Phone: +1 321-382-3869 Email: info@family1stinvest.com